Frequently asked questions

Digia Engage is a growth platform for consumer mobile and web apps. It lets you build in-app experiences (tooltips, stories, spotlights, surveys, videos, and games) without touching your codebase.

Product and growth teams at consumer apps. If you run a B2C app in fintech, healthtech, gaming, social, commerce, or similar, and you're tired of waiting on engineering for every campaign, this is for you.

Most tools make you choose between moving fast and doing it properly. Digia Engage removes that trade-off. Native rendering, real-time event triggers, and a dashboard your product and marketing teams can use without an engineering ticket.

CleverTap, MoEngage, and WebEngage are customer engagement platforms built around outbound channels like push, email, and SMS, with in-app bolted on as a secondary feature. Digia Engage is built specifically for in-app, with real-time event-based triggers that fire in under 100ms versus the delays you typically see on those platforms. The result is campaigns that feel native to your product, not afterthoughts.

Appcues and Pendo are web and SaaS-first tools. Digia Engage is built for mobile, with native rendering on iOS and Android, accurate DPI scaling, and UI patterns that feel at home on a phone.

Most teams have their first campaign live within 24 hours of completing SDK integration.

Spotlights, Instagram-style Stories, tooltips, coachmarks, surveys, embedded and full-screen videos, grids, carousels, banners, cards, 150+ skill-based games, streaks, and milestone rewards.

Yes. Every template is fully customisable: fonts, colours, corner radius, spacing, button styles, animations, and more. The idea is that every experience looks like it was built into your app.

Yes. Run multivariate tests on any campaign element: creative, copy, timing, or audience. Smart Switch shifts traffic toward the winning variant based on your goal metric.

Native iOS, Native Android, React Native, and Flutter. One dashboard manages everything.

Around 20 minutes. A few lines of code and you're ready to launch campaigns.

The SDK is under 2MB. Campaigns are cached locally to reduce network overhead, and load time stays under 100ms.

Braze, MoEngage, Segment, Mixpanel, and Amplitude out of the box. Import user cohorts from your analytics stack without manual syncing.

Yes. SOC 2 Type II certified, hosted on AWS, TLS 1.3 in transit, AES-256 at rest. GDPR compliant with data residency options.

The SDK has a zero-crash record since launch across all production deployments.

Yes. SOC 2, GDPR, and ISO 27001 certified.

A fixed monthly fee based on your MAU range, plus a variable fee based on impressions served.

Yes. A paid pilot is available with full access on your staging environment, daily support, and no impression limits. No obligation to continue if it's not the right fit.

Yes. Plans adjust as your needs change. Your success manager handles the transition.