Use Case: Insights & Feedback

In-app surveys that actually get responses

Launch surveys in context and see response rates well above email. No app release required.

Design in-app surveys in minutes. 50+ templates. NPS, CSAT, emoji ratings, multiple choice, and drop-off surveys.

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In-app surveys that actually get responses

Powering growth at consumer apps across 10+ countries

  • Probo
  • Dezerv
  • BBlunt
  • Omli Kids
  • Datamuni
  • Unlock.fit
  • Lokal
  • Wink

Customer results

What results do teams see?

In-app vs Email

30%+

Average in-app survey response rate, versus 2-4% for email surveys.

Campaign trigger

<100ms

Survey popup latency from trigger to display.

Ready to launch

50+

Pre-built survey templates ready to deploy in minutes.

How it works

How do teams use Digia Engage?

Get users to key milestones without waiting on an engineering sprint.

Post-action feedback

Post-action feedback

Trigger CSAT surveys right after key user actions while the experience is still fresh.

NPS at key milestones

NPS at key milestones

Run NPS after onboarding, first purchase, or meaningful product interactions.

Drop-off reason analysis

Drop-off reason analysis

Catch users leaving key flows with short surveys that surface why.

Event-triggered surveys

Event-triggered surveys

Fire surveys on specific user events with sub-100ms popup delay.

FAQ

Common questions

What survey types can I create?
NPS, CSAT, emoji ratings, star ratings, multiple choice, open text, and drop-off surveys. Over 50 pre-built templates are available to launch without starting from scratch.
What are typical response rates for in-app surveys?
In-app surveys typically see 30% or more response rates. Email surveys average 2 to 4%. The difference comes from timing: in-app surveys fire when the experience is still fresh.
Can I trigger a survey right after a specific user action?
Yes. Any event your app already tracks can trigger a survey. Surveys appear within 100ms of the event firing.
Do I need an app release to update a survey?
No. Survey content, targeting, and timing are all managed in the dashboard. You can edit a live survey without any code changes.

Ready to take control of your app's growth?

Integration takes under 20 minutes. After that, your growth team runs campaigns without an engineering ticket.

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