Insights & Feedback

In-app surveys that actually get responses

Collect targeted NPS, CSAT, and open-text feedback while product moments are fresh, without an app release.

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In-app surveys that actually get responses

Powering growth at consumer apps

  • Probo
  • Dezerv
  • BBlunt
  • Omli Kids
  • Datamuni
  • Unlock.fit
  • Lokal
  • Wink
  • Koshax
  • Eventgraphia
  • PokerBoss
  • The EleFant
  • Swish

Feedback focus

Collect signal while the experience is fresh

Ask a useful question at the moments that reveal what to improve next.

After an action

Specific feedback

Ask while the detail is still fresh enough to be useful.

At a milestone

A clearer signal

Use NPS or satisfaction prompts after a meaningful product moment.

Across the journey

Faster learning

Use what users tell you to improve the next campaign or product flow.

How it works

How do teams use Digia Engage?

Get users to key milestones without waiting on an engineering sprint.

Quick feedback after an action

Quick feedback after an action

Trigger a short satisfaction prompt right after a meaningful user action while the experience is fresh.

NPS at key milestones

NPS at key milestones

Run NPS after onboarding, first purchase, or meaningful product interactions.

Experience-quality feedback

Experience-quality feedback

Use a short open-text prompt when users complete a critical flow and their context is still useful.

Event-triggered surveys

Event-triggered surveys

Fire surveys on specific user events with sub-100ms popup delay.

FAQ

Common questions

When should I use NPS, CSAT, or an emoji rating?
Use NPS when you want to understand broader loyalty and recommendation intent. Use CSAT or a star rating after a specific experience. Use emoji feedback when you need a quick sentiment signal with very little effort from the user.
Can I ask for feedback after a specific event?
Yes. Trigger a survey after an event your app already tracks, such as completing a purchase, using a new feature, finishing onboarding, or reaching a key milestone. That makes the question timely and easier to answer.
How can I learn why a critical journey needs improvement?
Ask a short, focused question once the user completes the journey or reaches a meaningful step. Pair a structured response with optional open text so people can identify the issue in their own words.
How do I avoid over-surveying users?
Target surveys to the relevant event and audience, set sensible frequency limits, and keep each prompt focused on one question. That helps you collect useful signal without repeatedly interrupting the same person.
Can I update a survey without another app release?
Yes. Survey copy, question type, targeting, and timing are managed in the dashboard, so teams can refine a feedback program as they learn without waiting for a new app version.

Ready to take control of your app's growth?

Integration takes under 20 minutes. After that, your growth team runs campaigns without an engineering ticket.

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