Privacy Policy
Tinkerbox Technology Private Limited ("Company", "we", "our", or "us") operates Digia ("Service"), a SaaS-based platform.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://digia.tech ("Website") and use our Service.
By using our Website or Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
1.1 Information You Provide to Us
- Account Information: Name, email address, password, and phone number when you sign up.
- Billing Information: Payment details collected through third-party processors.
- User Content: Data or files created in your Digia workspace.
- Support Information: Details shared when contacting support.
1.2 Information We Automatically Collect
- Usage Data: Pages visited, actions, timestamps.
- Device Data: IP address, browser, OS, language.
- Cookies & Tracking: Used for analytics, personalization, session management. You can manage them via your browser settings.
How We Use Your Information
- To provide and operate the Service
- To personalize your experience
- To communicate with you
- To manage transactions
- To detect and prevent issues
- To enforce Terms and legal compliance
Legal Basis for Processing
We process data under lawful bases including:
- Your consent
- Performance of a contract
- Legal obligations (IT Act 2000, GDPR, CCPA/CPRA)
- Legitimate interests like improving security and UX
Sharing Your Information
No selling of personal data.
- With Service Providers: Hosting, analytics, payments.
- Legal Authorities: When required.
- Business Transfers: In case of merger/acquisition.
International Data Transfers
Data may be transferred internationally with safeguards like SCCs or GDPR adequacy decisions, ensuring compliance with local laws.
Data Retention
Data is retained as long as your account is active or as legally required (e.g., GDPR or CCPA timelines).
Data Security
We follow industry-standard security practices (encryption, access control). In case of a breach, affected users and authorities will be notified as per law (e.g., GDPR, CCPA).
Your Rights
Depending on your region, you may:
- Access, correct, or delete your data
- Restrict or object to processing
- Request data portability
- Withdraw consent anytime
- File complaints with data authorities
Email requests to: admin@digia.tech
Data Breach Procedures
We will assess, contain, and notify affected users and authorities as required under applicable law (e.g., GDPR, CERT-In, CPRA).
Children's Privacy
We do not knowingly collect data from children under 18. Please contact us if you believe we have.
Third-Party Links
We are not responsible for the privacy practices of external websites linked in our Service.
Changes to This Privacy Policy
We may update this policy occasionally. Please check this page for updates.
Contact Us
Jharsa Village, Sector 39, Gurugram, Haryana 122002